Logging in to Novella

This article explains how to log in to your Novella account and what to do if you run into issues.

How to log in

1. Go to the Novella login page: https://app.novellahq.com/auth/login
2. Enter your email address and password
3. Click Sign in

If your details are correct, you’ll be taken to your Novella dashboard.

Keep me signed in

On the login page, you can select Keep me signed in.

When enabled:

• Novella remembers you on this device for up to 30 days
• You’ll stay logged in even after closing your browser

For security reasons, we recommend using this option only on personal devices.

Email confirmation required

If you recently created your account, you must confirm your email address before you can log in.

If you see a message like:

Please confirm your email address via the link we sent before logging in.

Check your inbox and click the confirmation link in the email.

If you don’t see the email, check your spam folder.

Logging out

To log out:

1. Click your initials in the top-right corner
2. Select Log out

You’ll see a confirmation screen and can log back in at any time.

Common login issues

I entered the correct email and password, but can’t log in

• Make sure your email address has been confirmed
• Double-check for typos
• Make sure Caps Lock is off

I forgot my password

Click 'Forgot password?' on https://app.novellahq.com/auth/login and enter your email address. If the email address exists in our system you will be send an email with instructions to create a new password.

I’m logged out automatically

This can happen if:

• Your browser session expires
• You’re using a private or incognito window
• Cookies are blocked in your browser

Try logging in again and enable Keep me signed in.

Security notes

• Novella blocks excessive login attempts to protect your account
• Sessions are securely regenerated after login
• Remember-me tokens are stored safely and expire automatically

Need help?

If you’re still unable to log in, please contact the Novella team and include:

• The email address you’re trying to use
• A brief description of the issue