The Settings area has its own left navigation on desktop and a dropdown navigation menu on smaller screens. Use this navigation to move between personal preferences, workspace administration, data controls, billing, and sensitive account actions.
Use Personal to manage your own profile and account preferences. This is where you update personal details and account-level choices that apply to you rather than the whole workspace.
Use Notification to manage how and when Novella notifies you. Depending on your workspace setup, this can include notification delivery preferences and channels such as in-app, email, or connected tools.
These items appear only when your workspace role allows you to manage workspace settings or content.
Use Workspace to manage workspace-level details such as the workspace name and related organization settings. Changes here affect the shared workspace rather than only your personal account.
Use User Management to invite teammates, review workspace members, update member roles, and manage access to the workspace.
Use Brand to configure customer-facing survey branding. This can include brand name, workspace slug, logos, survey backgrounds, colors, fonts, and the default visual style used by surveys.
Use Tags to create and manage response tags. Tags help organize feedback, support filtering, and provide the building blocks for broader theme reporting.
Use Themes to group related response tags into broader categories for analysis. Themes help your team track larger customer stories, such as product usability, support quality, pricing, or feature requests.
Use Script to access the Novella installation script or embed code for your workspace. This is the place to find implementation snippets needed to install Novella on a website or application.
Use Integrations to connect Novella with other tools. Depending on what is enabled for your workspace, this may include destinations such as Slack, HubSpot, Zapier and automation tools.
These items appear only for workspace admins or account owners because they can expose sensitive data, billing details, or destructive actions.
Use Export Data to download workspace data for reporting, backups, or compliance workflows. Because exports can include sensitive customer or feedback data, access is limited to admins and owners.
Use Security to review security-related workspace information and logs. This area helps admins and owners monitor sensitive account and workspace activity.
Use Billing to review the current subscription, billing status, invoices, and subscription management options.
Use Plans & Pricing to review available subscription options or request changes to the workspace plan.
Use Danger Zone for high-impact or irreversible workspace actions. Review these options carefully before proceeding, and use them only when you are certain the action is required.
The settings sidebar also includes quick links to operational and legal resources:
Settings navigation is permission-based: