Using Novella

This guide shows how to add the Novella Website widget to your site so you can collect feedback and see privacy-conscious traffic context alongside...

Novella can notify you about new feedback and workspace activity through email, the Notifications Inbox, browser push notifications, and Slack. This...

Survey responses do not always arrive with a name or email address. Novella uses Unknown respondent and Anonymous respondent to describe two different...

Storyline is a live, presentation-friendly view of your workspace feedback. It turns recent survey responses into a continuously updating feed with...

Themes help you turn detailed response tags into broader customer insights. For example, you might group the tags Confusing navigation, Hard to find,...

This guide walks you through creating a new survey in Novella, from selecting a survey type to publishing and sharing it. Before you start Make sure...

Use this article to add a Novella Email survey embed to your personal email signature in HubSpot. Before you start Copy the Novella Email embed...

Use this guide to place a Novella Email survey embed in signatures used by the HubSpot Conversations Inbox. Before you start Copy the Novella Email...

This guide shows how to embed a Novella Email survey in your Outlook on the web signature (Microsoft 365) so the survey appears automatically in new...

Use this article to add Novella Email survey embeds into HubSpot sales/service Message Templates. Before you start Copy the Novella Email embed...

This guide covers embedding a Novella Email survey in HubSpot Marketing Email campaigns. Before you start Copy the Novella Email embed snippet for the...

This guide explains how to add a Novella Email survey snippet to your Gmail signature so it appears automatically in outgoing emails. Before you start...

Keyboard shortcuts are always enabled in Novella. There is no settings toggle. Global shortcuts `g` then `d`: Go to Dashboard `g` then `s`: Go to...